Terms of service

These Terms and Conditions govern your access to and use of the website BalanceLife and the purchase of products offered through it. By using the site and/or placing an order, the user fully accepts these Terms and Conditions.

1. General information

The site is managed by BalanceLife.
For any information you can contact customer service at the email address info@equilibriovita.ch.

2. Products

The products sold on EquilibrioVita are food supplements intended for general well-being.
The information on this site is not a substitute for medical advice. Supplements are not intended as a substitute for a varied and balanced diet or a healthy lifestyle.

3. Purchase methods

The user can purchase the products by following the procedure indicated on the site.
Once the order is completed, the customer will receive a confirmation email. EquilibrioVita reserves the right to refuse or cancel an order if the product is unavailable or the customer provides incorrect information.

4. Prices and Payments

All prices are listed on the site and include any applicable taxes, unless otherwise indicated.
Accepted payment methods are those indicated during checkout. Transactions are handled through secure payment systems.

5. Shipping

Orders are processed within the timeframes indicated on the website. Delivery times may vary depending on the destination and are not binding.
EquilibrioVita is not responsible for any delays attributable to the courier.

6. Right of withdrawal, returns and refunds

The right of withdrawal, return methods and refunds are regulated in the specific Returns and Refunds Policy, available in the Information section of the website.

7. Limitation of liability

EquilibrioVita cannot be held responsible for direct or indirect damages resulting from the improper use of the products or information on the site.

8. Intellectual property

All content on this site (text, images, logos, graphics) is the property of EquilibrioVita or their respective owners and may not be used without permission.

9. Changes to the Terms

EquilibrioVita reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on the website.

10. Applicable law

These Terms and Conditions are governed by the Swiss lawAny dispute will be subject to the jurisdiction established by current legislation.

For further information or clarifications, you can contact customer service at info@equilibriovita.ch